6v999 Privacy Policy

Registration and Identity Data

When you create a 6v999 account, we collect the following information that you provide directly to us during registration or KYC verification:

• Full legal name as provided during registration and as verified against your identity documents during the KYC process.
• Bangladesh mobile phone number, used as your primary account identifier and for security authentication.
• Date of birth, collected for the purpose of mandatory age verification. 6v999 enforces a strict 21+ access policy without exception.
• Government-issued identity document details such as National ID or passport number, collected as part of KYC and stored in encrypted form on secure servers.

Financial and Transaction Data

When you deposit, place bets, or request a withdrawal, 6v999 records the following transaction-related data:

• Deposit and withdrawal amounts, dates, and payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard). Full mobile banking credentials and full card numbers are never stored by 6v999.
• Account balance history, bonus usage, wagering activity, and game session records, retained for regulatory compliance, fraud prevention, and dispute resolution.
• Customer support communications, including the content of messages exchanged with our support team, used to resolve disputes and monitor service quality.

Technical and Device Data

When you access 6v999 through your mobile browser, we automatically collect certain technical data including your IP address (used for fraud detection and geographic access controls), browser type and version, device type and operating system, session start and end times, and pages or games accessed during a session. This data is used to maintain platform security, diagnose technical issues, and improve the user experience. It is never used to build individual advertising profiles or sold to third parties.

Lawful Purposes for Processing

6v999 processes your personal data only for specific, clearly defined purposes. We do not use your data for any purpose incompatible with the reason it was originally collected. The lawful purposes for which we process personal data are:

• Account creation and management: to set up and administer your player account, including processing deposits and withdrawals, applying bonuses, and maintaining account balance history.
• Identity and age verification: to conduct KYC checks in line with responsible gaming and anti-fraud obligations. Age verification is mandatory; no player who cannot confirm they are 21 or older may access the platform.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, and other prohibited activities using IP data, device signals, and session records.
• Customer support and dispute resolution: to review and respond to support tickets, complaints, and disputes. Support communications may be reviewed by our quality team for training purposes with personal identifiers redacted.
• Service improvement: anonymised, aggregated data from which no individual can be identified may be used to analyse platform performance and improve the 6v999 user experience. This analysis cannot be traced back to individual players.

When and With Whom We Share Data

6v999 does not sell your personal data. We share personal data with third parties only in the following limited circumstances, and only to the minimum extent necessary to fulfil the stated purpose:

• Payment processors: deposit and withdrawal transactions are passed to the relevant payment processor (bKash, Nagad, Rocket, Upay, or card networks) solely to complete those transactions. These providers operate under their own privacy policies and are independently responsible for data security on their systems.
• Game providers: to load third-party hosted games (such as those from Pragmatic Play or Evolution Gaming) a session token and limited account identifier may be shared with that provider. Game providers do not receive your full name, mobile number, or financial details.
• Legal and regulatory requirements: 6v999 may be required by law to disclose certain player data to relevant authorities in response to a lawful request, court order, or regulatory obligation. In such cases only the specific data required is disclosed, and affected players will be notified where legally permitted.

How 6v999 Uses Cookies

6v999 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device by your browser when you visit the site. We use three categories of cookies:

• Strictly necessary cookies: essential for platform functionality, including session cookies that keep you logged in during a gaming session and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core features.
• Analytics cookies: privacy-respecting tools that help us understand how players navigate 6v999 — for example which game categories attract the most visits. All analytics data is aggregated and anonymised before analysis; individual browsing sessions are not profiled.
• Preference cookies: remember choices you have made on the platform such as your language setting, so you do not need to re-select them each visit. These do not track your activity across other websites.

How Long We Keep Your Data

6v999 retains your personal data for as long as your account remains active or as required to fulfil the purposes described in this Privacy Policy. When your account is closed we will delete or anonymise your personal data within a reasonable period, except where we are legally required to retain it for longer. Financial transaction records and KYC verification data may be retained for up to seven years to comply with applicable anti-money laundering laws and financial record-keeping requirements.

Account activity data such as game sessions, login history, and session duration is retained for a shorter period and used primarily for security monitoring and responsible gaming purposes. Anonymised aggregated analytics data from which no individual can be identified may be retained indefinitely for service improvement purposes.

Rights You Can Exercise at Any Time

As a 6v999 player you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our customer support team with your registered mobile number and a description of your request. We may need to verify your identity before processing.

• Right of access: request a copy of the personal data 6v999 holds about you. We will provide this in a clear, readable format after verifying your identity.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Name and mobile number corrections may require additional identity verification.
• Right to erasure: when your account is closed and no legal retention obligation remains, request deletion of your personal information. Note that financial records are subject to mandatory retention periods under applicable law.
• Right to restrict processing: in certain circumstances — for example if you contest the accuracy of data we hold — you may request that we limit how we use your data while the matter is under review.
• Right to object to direct marketing: you may opt out of receiving promotional communications from 6v999 at any time by contacting our support team. Opting out does not affect your ability to use the platform.

How We Protect Your Information

6v999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These include 256-bit SSL encryption for all data in transit and at rest; access controls that restrict which staff and systems can view personal data based on the principle of least privilege; regular security reviews and infrastructure vulnerability assessments; and two-factor authentication available to all registered players.

While 6v999 takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security against every conceivable threat. In the event of a data breach that is likely to result in a risk to your rights, 6v999 will notify affected players as soon as reasonably practicable. If you believe your account has been accessed without your authorisation, contact our support team immediately so we can take protective action.

Special Handling of Financial Identity Data

KYC identity documents submitted to 6v999 during verification — such as your National ID or passport — are stored in encrypted form on secure servers and accessed only by authorised verification staff. These documents are never shared with third parties except as required by law. Once your identity has been verified, documents are retained for the minimum period required by applicable law and then securely deleted.

Payment processing for bKash, Nagad, Rocket, and Upay is handled via secure payment gateway integrations. 6v999 does not store your full mobile banking credentials, PIN, or OTP codes. Card-based payments via Visa or Mastercard are processed through PCI-DSS-compliant gateways; full card numbers are never stored by 6v999.